IVS values its customers and recognize their right to keep personal information private and:
Will maintain client confidentiality for the outcomes of all related work e.g. audit reports, inspection reports, training results.
Will permit client information to be shared only with the client’s authorised representative (verification work) or key contact person (training).
IVS will not sell or rent its customers’ personal or business information to a third party.
IVS will release account and other personal information only when we believe release is appropriate for legal compliance and law enforcement (including to government agencies with statutory law enforcement responsibilities); to facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of IVS & staff. Government agencies with statutory roles enabling them to request data from us includes but is not restricted to Police, IRD and the Ministry Of Economic Development.
IVS customers can contact IVS to ask whether such information has been provided, and can request a copy of their personal information held by IVS
Media Release - Online testing portal provides timber treatment plants and their customers with confidence standards are being met (Australia, May 2012)