'Dear David and Heather, Thank you very much for your help. You have both gone out of your way to help and in a very speedy manner. Something that is rare in service these days, but you both have been fantastic.  I will recommend your company to everyone… I am very grateful and look forward to working with you again.'

Charlotte Rebbeck, Managing Director, Green Monkey Limited

(excerpt from email to IVS' David Baker, Quality & Technical Manager, and Heather Hay, Business Services Manager Sept 2010)