Steps for Requesting a Certificate of Origin

Independent Verification Services has worked hard to develop a superior Certificate of Origin Service - we tick all the boxes, we offer a quick turnaround time for export documents, including after hours and on the weekend - we don't go to sleep!


Prior to requesting a Certificate of Origin you must first register your company's details and nominate a primary contact. The primary contact is the only person able to edit your company's details and add or remove authorised signatories which they can do by when they log on and view My Company Profile »

Only you can register as a single exporter or as a Freight Forwarder with multiple exporters.

The registration process involves confirming your details (and authorised signatory details) are correct via e-mail. When this has been completed, a user name and password will automatically be sent to the authorised signatories, giving them access to the IVS Certify website.

Once registered with IVS, your primary contact can update and edit your company's details when you log on and view your My Company Profile »

My goods

For each good you must supply the first six digits of the Harmonised System (HS) code and the Harmonised System description of the good. These are provided by your Customs Broker.

The information relating to each good only needs be submitted once. Those details will then be saved under your company's profile and you can simply re-select that good when requesting future Certificates.

Each time a good is entered or modified, IVS' system will identify it as being 'non-approved'.

When a 'non-approved' good is added to a Certificate, it will be checked by IVS' verification staff. If the goods have met origin criteria the Certificate will be processed and the status of any 'non-approved' goods on the Certificate will change to 'approved'.

The list of goods which are saved under your company's profile is also updated.


The components or parts which make up a good for export are known as 'materials'. The information required about those materials differs depending on the classification of the good. The COO team will contact you if they need further information in regards to the materials.

Materials which make up Wholly Obtained (WO) Goods

When listing materials for a WO good, they must be broken down to the level of raw materials, i.e. iron, copper, rubber, wool. The details of the producer of each material needs to be included if they are different to the exporter.

If the producer of a material is unknown, the good can only qualify under the PSR category.

Materials which make up Wholly Produced (WP) Goods

The materials which make up these goods must originate from New Zealand and /or one of the other territories included under the relevant FTA. The component will need to be broken down into its respective materials and production sites listed.

The details of the producer of each material / component (if different to the exporter), must be listed including the producer's full legal name and location.

Goods with non-originating materials: Product Specific Rules (PSR)

These are goods made with some, or entirely from, materials which originate outside of New Zealand the territories included under the relevant FTA or have an unknown origin. For each good listed in the tariff finder there is a Product Specific Rule listed which must be satisfied in order for it to qualify as originating. Click here for help.

Where an RVC (Regional Value Content) rule or De Minimis applies to the good, the CIF value for the non-originating materials is required. CIF means the value of the material imported inclusive of the cost of insurance and freight up to the port or place of entry into New Zealand.

Certificate application

To apply for a Certificate of Origin please go to My Certificates under the correct FTA and then 'Apply for a new Certificate'. You will need to provide:

  • the producer's details
  • the consignee's details
  • transport details
  • the details of the goods to be exported

View sample template of COO and Certificate Field Explanations. When you apply for your Certificate, you can either select from the list of consignees, producers and goods already entered under your company's profile or add the details of the good during the certificate application.

Any goods that have not previously been included on an approved Certificate need to be checked by our staff to ensure they meet the relevant origin criteria. If there is a problem with the Certificate, an email will be sent back to the applicant with an explanation about what the problem is. The Certificate can then be re-submitted for approval once those issues have been addressed.

My Certificates also shows a list of all Certificates applied for and their status. Each Certificate has an identifying number called the 'Certificate Number'. You can also browse and look at previous applications.

Receiving your certificate

Once your Certificate of Origin has been verified and approved, you will receive an email notification with the Certificate attached as a PDF.

Lost, stolen or damaged certificates

If a Certificate is lost, stolen or damaged and a certified copy is required, an authorised signatory must declare that:

  • To the best of their knowledge and belief the original Certificate has been lost or stolen. If a Certificate has been damaged, the original must be attached and returned to IVS. If this isn't possible, we require a statement explaining what has happened and
  • They have confirmation from the importer in China or any other party entitled to present the original Certificate to Chinese Customs, that the original Certificate has not been presented to Chinese Customs.

If you require a Certificate copy please contact IVS for assistance. Phone 07 903 5173 or 0800 021 169. Email certify(at)

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